Legal & Privacy

Privacy Policy

runCoach — SMS Coaching Service

Effective Date: March 1, 2026

This Privacy Policy describes how ATX Advisory Group (“we,” “us,” or “our”) collects, uses, and protects information provided when you opt in to receive SMS text messages from our coaching service. By providing your mobile phone number and consenting to receive SMS messages, you agree to the terms of this Privacy Policy.

01 Information We Collect

When you enroll in our SMS coaching service, we may collect the following information:

02 How We Use Your Information

We use the information we collect solely to provide and improve the SMS coaching service, including to:

We do not use your information for advertising, marketing unrelated services, or any purpose other than operating this coaching service.

03 SMS Text Messaging

Consent

By providing your mobile phone number and agreeing to receive SMS messages from this service, you expressly consent to receive text messages, including automated messages, from our coaching service. Message frequency will vary based on your training schedule, typically 1–3 messages per day.

Message & Data Rates

Message and data rates may apply. Please check with your mobile carrier for applicable rates.

Opt-Out & Help

You may opt out of receiving SMS messages at any time. To re-enroll or get support, use the keywords below:

STOP START HELP

Reply STOP to unsubscribe. You will receive a single confirmation and no further messages will be sent. Reply START to re-enroll. Reply HELP for assistance, or contact us at hello@runcoachapp.com.

04 How We Share Your Information

We do not sell, rent, trade, or share your personal information — including your mobile phone number and SMS opt-in data — with any third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

No mobile opt-in data or consent information will be shared with any third party for any purpose not directly related to operating this SMS coaching service.

05 Data Retention

We retain your personal information and SMS conversation history for as long as necessary to provide the coaching service and for a reasonable period thereafter. You may request deletion of your data at any time by contacting us at hello@runcoachapp.com. Upon request, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

06 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored in a secured database accessible only to authorized personnel and service systems. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

07 Children’s Privacy

This service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

08 Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

To exercise any of these rights, please contact us at hello@runcoachapp.com.

09 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document. Continued use of the SMS service after any changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

ATX Advisory Group

5900 Balcones Drive STE 100

Austin, TX 78731

Email: hello@runcoachapp.com

Website: runcoachapp.com